A Country Doctor Writes:

My 19th post on this blog

We are settling in back home tonight after a two-week trip to New York City and one of the Mid Atlantic states. We stayed at one hotel for twelve nights and it started to feel like a home away from home. This was the first trip for our puppy, a black German Shepherd, who actually turned one year old while we were away. This dog makes friends everywhere we go.

I am not as gregarious as our puppy, but at this particular hotel I made friends (sometimes because of the dog) with all the desk clerks and the newly hired maintenance man and his helper. I also had a quiet understanding with the woman who ran the complimentary breakfast buffet. I never took the dog there, but he contributed to my multiple trips to the free buffet every morning. This dog doesn’t eat dog food; we feed him human grade food, so I made a few trips every morning to the breakfast buffet to load up on eggs and bacon for the dog and me, as well as pastries and yogurt for my wife.

Every morning the breakfast buffet supervisor seemed to look me over as I heaped a generous amount of eggs and bacon on my plate and disappeared to our room, only to appear minutes later for another big helping. She always smiled at me and said with an East-European accent: “Have a nice breakfast”. Whenever I ran into her somewhere else in the hotel, she smiled as if she knew my little secret and always said something nice.

Early this morning, after three trips downstairs to pack the car, as we passed through the lobby on our way out for the last time, it seemed as if they were all there. The night desk clerk, just coming off duty, the daytime desk clerk, the maintenance man, even the breakfast lady showed up, seemingly to say good-bye to the puppy. The breakfast lady was the last one to do so, and she spoke to Moses in Russian.

I said, in Russian, mustering all I could remember from thirty years ago: “I understand a little Russian“.

She beamed, exclaimed ” Ochen chorosho (very good)!” and went into something long and complicated, of which I understood nothing. I reverted to English and told her why I came to learn some Russian at all when I did my military service back in Sweden.

She smiled and said softly “I am doctor in Russia, here – ” and she shrugged “housekeeping”.

I wanted to say something more profound and supportive, but the puppy was starting to get impatient, we were already an hour behind schedule and we had a very long drive ahead of us. All I could do was mumble something about reading somewhere that there are many foreign-trained doctors who are having trouble getting their license here. Then I drove back home to my life as a doctor in America while she went back to check on the breakfast buffet.

I had to get a PCR test for Covid today (I was negative) and before I had the pleasure of getting the swab inserted in my nasal passages I was subjected to a whole series of even more intrusive probings.

The questions on the multipage form included sex at birth and presently (just like our new EMR prompts us to document in every visit), sexual orientation, income bracket, ethnicity, food insecurity and living situation.

And this was just for a ten second nasal swab by a medical assistant.

If I had come for a primary care appointment with a medical provider, I would have received questionnaires about depression, anxiety, alcohol use, smoking, domestic abuse and maybe more.

I have several concerns about this barrage of questions before you even meet the provider. As clinicians we know that patients don’t always tell us the whole story. That is why we do pregnancy tests on nuns with abdominal pain, for example. We are supposed to use all our professional interviewing and communication skills to establish trust with our patients. That can be extra hard after they are first bombarded by the support staff with extremely personal questions.

This well intended systematic inquisitiveness is extremely insensitive and I seriously question its reliability. It seems odd to me that medical students and other staff categories have to take classes in cultural sensitivity and at the same time have a requirement to probe for personal secrets early in their interaction regardless of the age or cultural background of our patients.

I believe the statisticians are given too much power over how the clinicians work.

Another video post about a common medical topic. (This one with a cameo appearance at the end of a blonde who keeps following me around.)