Computers can do wonderful things. In many industries the people who analyze the data are a small, well payed elite and the people who enter the data are lineworkers.
Health care, a few decades ago, was something done by professionals, which is what we called physicians in those days.
Today, healthcare is a place where physicians are increasingly tasked with data entry and, as much as they may be analyzing the data for individual patients under their care, a much bigger purpose of the Electronic Record is the statistical analysis done by administrators, insurance companies, quality ranking institutions and others. Their needs supersede the needs of physicians caring for patients, but it is the physicians who are still tasked with entering the data that those other forces require.
Hippocrates had a word for all those people, long before he even knew who they would be in our era. He called them “the Externals”.
Today, the “externals” are running the show and we are pawns in their game. They don’t want us to even make clinical decisions – they have pre-programmed prompts in our #EMRs to order or initiate things that, generically speaking, might theoretically benefit our patients.
But people are complex and we do not have the technology to let computers decide what to do with individual patients. We still need well trained and experienced clinicians to make sense of all the data out there and apply it to our individual patients.
I think we, the physicians, need to reclaim the medical record. Its primary purpose absolutely must be to document what we do, how we think and what our patients tell us about their symptoms.
And I think the increasingly clever artificial intelligence systems could harvest what the bean counters need from the notes that we create for our purposes. We could even imagine a concept like metadata, background statistical stuff that clinical readers don’t need but nerds might need.
The other day a hospital outside my service area admitted one of my patients and needed our information. I faxed over my two most recent office notes that included important information about who this patient’s different specialists around the state were. But the hospital didn’t see that important nugget among the s***tload of mostly irrelevant data that printed out.
So let us put in the note what we need and make the computers harvest what the externals need – and make somebody else, besides the clinicians, responsible for entering that data.










