Archive Page 175

A Part-Time Healer

My wife, who worked side by side with me as a nurse practitioner for over ten years, is my proofreader. She actually worked as a proofreader for a small New England weekly newspaper many years before I met her. She is also my best friend and my sounding board.

My first version of the previous post on this blog didn’t meet with her approval. She pointed out that my narrative sounded jaded and encouraged me to come back to it on a day when I was less tired. I gave the post a few days rest before revising it and felt better about the second version.

The other night, as I was describing a difficult day in the office with a schedule that didn’t make my job easy to do, she reflected:

“You treat your patients better than you treat your staff, or your family sometimes, for that matter”.

I looked up from my dinner plate. She wasn’t joking.

“You can be such a healing presence for your patients”, she said, “but you have a tendency to turn that off in dealing with the rest of us. You could be more healing in all your relationships”.

I thought of what she said. She was right, of course. I can be hard on myself and on those around me. I tend to think of us as working only for the patients or some abstract ideal of perfection rather than also with each other.

How many times have I simply told my wife or my children that their symptoms – sprains, migraines or bellyaches – will go away without offering a fraction of the support my regular patients get in the same situations? And how many times have I been less attentive to their worries and heartaches than I should have been?

I realize my loved ones get less care than they deserve, because “I already gave at the office”.

Do I really think I have a right to switch off my healing presence? I don’t mean that I or any other physician should try to work longer hours or take on more patients than we are able to take care of. What my wife made me think about is my whole way of being:

I always wanted to be a doctor. Now that I am one, I am a doctor every moment of my life. I am not a husband or a father or a pet owner just certain days or hours of my life. Neither one of those roles is “just a job”. Neither is being a doctor, particularly in specialties that profess to treat the whole person.

Obviously, I am still working at it. I’s my New Year’s resolution.

Never Mind

Trevor Dubay was in to see me during a very busy afternoon session on December 22nd. I hadn’t seen him for almost a year. Last time I saw him he had come in with indigestion and acid reflux and the medication I had prescribed for him must have worked. He had called in for refills 3 and 9 months after his office visit.

This time he was in my schedule with a concern about heel pain. “Plantar fasciitis”, I figured before I knocked on the exam room door.

“Hi there. I haven’t seen you in a while. How’s the heartburn?” I asked.

“Doing good, as long as I take my pills, but I can’t go without them very long.”

“Any trouble swallowing, cough, hoarseness or belly pain?”

“No, not at all.”

“Then, in your age bracket, as long as the pills work, we’d just tell you to keep taking them. Then, maybe at 50, we’d send you for a scope test. Now, today you’re here for some heel pain?”

Sure enough, he had the typical heel pain when he first started walking in the morning and he was worse those days at work when he had to do a lot of walking on concrete floors. His physical exam was consistent with the diagnosis, so I started explaining the mechanism behind his condition and the various things we can do for it – anti-inflammatory medication, ice, stretches, heel cups inside his work boots, ultrasound treatments and, the last resort, steroid injections.

I went to pick up my handout for plantar fasciitis and heel spurs and he agreed to a physical therapy referral. I entered the request into the electronic medical record.

“Why do my hands go numb at night?” he asked when I had finished typing.

“Both hands, all fingers?” I asked.

“Uh-um”, he nodded.

“Ever happen during the day?”

“Once in a while.”

“Any neck pain?”

“No.”

“Show me how far you can turn your neck each way.”

His range of motion was normal, as was the strength in his arms and hands. He had normal feeling in all fingers. Tinel’s and Phalen’s signs were negative – no sign of carpal tunnel syndrome – and Adson’s maneuver was negative – no sign of cervical ribs or any other impingement of the circulation to his arms. He did wince slightly as I pulled his right arm back, though.

“My shoulder’s been sore for years”, he explained.

“That wouldn’t explain both hands tingling, though”, I said. “I don’t think you have carpal tunnel syndrome, and it doesn’t look like a clear cut neck problem, although sometimes too thick a pillow can trigger this sort of thing. I think you have what we call acroparesthesias…”

“What do you think of this rash?” he interrupted, and exposed his neck and upper torso.

“That’s called Tinea Versicolor. It’s an infection that changes how the pigment in your skin behaves, We treat it with athlete’s foot creams, but then you have to tan a little to even out the color sometimes.”

“Oh, I can buy one of those creams over the counter, right?”

“Sure, any one of them. Leave it on for a good ten minutes, then wash it off. Do that once a day for a week.”

“Great.”

“So, for your heels, you’ve got the exercises, you can get the heel inserts, buy some naproxen. They’ll call you from physical therapy for an appointment. And – if all else fails – we can give you a shot.”

He winced.

“So, you and Beth have a good Christmas”, I said as I got up from my stool and reached my hand out towards him.

“You too, but what about my shoulder?”

I paused and glanced at the time; 22 minutes into his scheduled 15 minute visit.

“Well, that’s a whole other project. We’ve covered a lot of ground today already, and my next patient is waiting. We could order an x-ray and have you come back for a full evaluation of your shoulder if you’d like.”

“Never mind”, he said.

A Christmas Message to All Physicians from Sir William Osler

We can imagine a conversation in a library – A.D. 2009 – between two assistants wearily sorting a pile of second hand books just sent in. 

‘What are we to do with all this old rubbish by a man named Osler? He must have had very little to do to spoil so much paper. Where did he live anyway?’

‘Oh, I don’t know. Baltimore, I think. Any how they have a Hall there that bears his name.’

William Osler, 1909

Sir William Osler underestimated the influence he would have more than a hundred years after penning those words for the inauguration of Osler Hall. His oration was published in JAMA under the title “Old and New”.

His scientific discoveries and his method of teaching medicine at the bedside have lived on, and his words about being a physician still speak to doctors all over the world.

Thumbing through old books and reading online, I have found letters and speeches that could have been written specifically for doctors in my specialty, Primary Care, in 2011.

The other day my WordPress dashboard listed as one of the search terms that brought a visitor to A Country Doctor Writes “Holiday reflection by Sir William Osler”. That got me thinking: What would Sir William say to doctors like me today?

(Curiously, William Osler’s first published article, at age 20,  is said to have been one with a Christmas theme, “Christmas and the Microscope”, in Hardwicke’s Science-Gossip.)

Perhaps Sir William Osler would write something like this today (every phrase in black is quoted from his writings):

Christmas greetings to you all.

I hope everything is going well with you, the silent workers of the ranks, in villages and country districts, in the slums of our large cities, in the mining camps and factory towns, in the homes of the rich and in the hovels of the poor. To you is given the hard task of illustrating with your lives the Hippocratic standards of Learning, of Sagacity, of Humanity, and of Probity:

Of learning, that you may apply in your practice the best that is known in our art, and that with the increase in your knowledge there may be an increase in that priceless endowment of sagacity, so that to all, everywhere, skilled succour may come in the hour of need. Of a humanity, that will show in your daily life tenderness and consideration to the weak, infinite pity to the suffering, and broad charity to all. Of a probity, that will make you under all circumstances true to yourselves, true to your high calling, and true to your fellow man.

Each generation has its own problems to face, looks at truth from a special focus and does not see quite the same as any other.

In 1908 at Oxford William James made a remark that clung. ‘We live forward, we understand backwards. The philosophers tell us that there is no present, no now – the fleeting moment was as we try to catch it.’

The past is always with us, never to be escaped; it alone is enduring; but, amidst the changes and chances which succeed one another so rapidly in this life, we are apt to live too much for the present and too much in the future. It is good to hark back to the olden days and gratefully to recall the men whose labours in the past have made the present possible.

Hippocrates had a splendid paragraph in ‘Ancient Medicine’ on the attitude of mind towards men of the past: “We ought not to reject the ancient Art, as if it were not, and had not been properly founded, because it did not attain accuracy in all things, but rather, since it is capable of reaching to the greatest exactitude by reasoning, to receive it and admire its discoveries, made from a state of great ignorance, and as having been well made, and not from chance.’

Like a living organism, truth grows. Much of history is a record of the mishaps of truths which have struggled to the birth, only to die or else to wither in premature decay. Or the germ may be dormant for centuries, awaiting the fullness of time.

Read the classics of medicine, and also The Old and New Testament, Shakespeare, Don Quixote, Emerson, Oliver Wendell Holmes. The average, non-reading doctor might play a good game of golf or of bridge, but professionally he is a lost soul.

The love, hope, fear and faith that make humanity, and the elemental passions of the human heart, remain unchanged, and the secret of inspiration in any literature is the capacity to touch the cord that vibrates in a sympathy that knows nor time nor place.

For the general practitioner a well-used library is one of the few correctives of the premature senility which is so apt to overtake him. It is astonishing with how little reading a doctor can practise medicine, but it is not astonishing how badly he may do it.

With half an hour’s reading in bed every night as a steady practice, the busiest man can get a fair education before the plasma sets in the periganglionic spaces of his grey cortex.

Be patient. It has been said that “in patience ye shall win your souls,” and what is this patience but an equanimity which enables you to rise superior to the trials of life?

Things cannot always go your way. Learn to accept in silence the minor aggravations, cultivate the gift of taciturnity and consume your own smoke with an extra draught of hard work, so that those about you may not be annoyed with the dust and soot of your complaint.

Respect the Psychical methods of cure. After all, faith is the great lever of life. Without it, man can do nothing. Faith is the aurum potabile, the touchstone of success in medicine. As Galen says, confidence and hope do more good than physic – “he cures most in whom most are confident.” While we doctors often overlook or are ignorant of our own faith-cures, we are just a wee bit too sensitive about those performed outside our ranks. In all ages the prayer of faith has healed the sick, and the mental attitude of the suppliant seems to be of more consequence than the powers to which the prayer is addressed. We physicians use this every day; without faith, we should be very badly off.

The practice of medicine is an art, not a trade; a calling, not a business; a calling in which your heart will be exercised equally with your head. Often the best part of your work will have nothing to do with potions and powders, but with the exercise of influence.

In the words of Sir Thomas Browne, whose Religio Medici was the second book I ever bought:

“There is surely a piece of divinity in us, something that was before the elements, and owes no homage unto the sun.”

*

I hope this will reach you in time for Christmas. I think especially of you country doctors, members of the class ‘Hippocraticus Rusticus’.

Never has the outlook for the profession been brighter. Everywhere the physician is better trained and better equipped than he was fifty years ago. Disease is understood more thoroughly, studied more carefully and treated more skillfully. Diseases familiar to your fathers and grandfathers have disappeared, the death rate of others is falling to the vanishing point, and public health measures have lessened the sorrows and brightened the lives of millions.

The vagaries and whims, lay and medical, may neither have diminished in number nor lessened in their capacity to distress the faint-hearted who do not appreciate that to the end of time people must imagine vain things, but they are dwarfed by comparison with the colossal advances of the past century.

So vast and composite has the profession become that the real dangers and evils that threaten harmony among you are internal, not external. Yet, no other profession can boast of the same unbroken continuity of methods and ideals. We may indeed be justly proud of our apostolic succession.

Your profession in truth is a sort of guild or brotherhood, any member of which in any part of the world can find brethren whose language and methods and whose aims and ways are identical to his own.

I wish all of you the best for this Holiday.

Affectionately yours,

W. O.

Sources:

1.) Aequanimitas, Sir William Osler, P. Blakiston’s Son & Co., 1904

2.) The Evolution of Modern Medicine, by Dr. William Osler, (Originally published 1913), Kaplan Classics of Medicine, 2009

3.) Sir William Osler By Harvey Cushing, Oxford University Press, 1925

A Far Too Typical Visit

Mrs. Carignan was in my schedule this morning for her one-month follow-up. Three months ago I had requested a psychiatric consultation for her, but I had not heard back about any appointment date from RPA, Rural Psychiatric Associates. They had lost both their regular doctors a year or two ago, and had been getting by with locum tenens physicians since then. I had referred Mrs. Carignan because I needed help with both diagnosis and treatment in her case. I was hoping the newly hired permanent psychiatrist could help her.

She had been hospitalized twice, once for a “breakdown” in her forties, and again about ten years ago for what sounded like a manic episode. Since then she had been on several mood stabilizers and a few antidepressants. When her old psychiatrist, Dr. Andrews, left the area, she stopped her medications.

Several months ago, she came to see me about her nerves. She was anxious and depressed, and on top of it was exhibiting symptoms of mild dementia.

My usual armamentarium of medications for someone like her proved useless, and I had finally convinced her she needed a psychiatric reevaluation. After the first month of waiting to hear back from RPA’s appointment staff I decided to put in for a Prior Authorization from Wellcare, her Medicare D prescription insurer, for a more expensive agent for refractory and bipolar depression.

My heart sank when I saw her name in my schedule this morning. There had been no word from Rural Psychiatric Associates and there, right in front inside her paper chart, was the fax we sent off to Wellcare more than a month ago. There was no indication of any reply in her chart. I searched our new electronic medical record. She had no clinical notes in it yet, nothing about any response from Wellcare, and there was nothing in the referral module about a psychiatric appointment.

I checked the time – five minutes into her allotted fifteen minute visit. I called Wellcare with some trepidation. This was likely to take time, but I felt I owed Mrs. Carignan this, since the system – actually three different systems – had failed her.

After only a minute or two on hold I told Wellcare’s customer service representative my errand:

“I am a physician. I faxed you a coverage request more than a month ago and have not had any response yet.”

She politely promised to put me in touch with someone who would be able to help me.

Two minutes later, a young man with a heavy accent offered to help me. I had to spell Mrs. Carignan’s name twice, and he double-checked her birthdate and policy number. He put me on hold and I listened to the same music I had already become familiar with.

“I apologize, Doctor, could you give me your patient’s birthdate and policy number again”, the young man said. I obliged, and he excused himself again. I glanced at the clock above my desk. Five minutes left of her visit, I noted with more than a little concern that I might not be able to do much for her today.

“I am sorry, Doctor, we have a client with the same name, different spelling and not quite the same birth date”, the young man announced when he finally came back on the line.

“This is her Social Security number…”, I offered.

“Let me look her up that way, then, Doctor. Would you mind holding for just one minute?”

I looked at the clock again. Two minutes left.

“Thanks for holding, Sir. I am sorry but we have no client with that Social Security number.”

“I see”, I said. “Well, I have already spent her entire appointment speaking with you on the phone. Thank you very much for looking into this. Good-bye.”

I grabbed her paper chart and my laptop and entered Room 1.

“I’m sorry to keep you waiting, Mrs. Carignan. I have just spent the last fifteen minutes talking to Wellcare, your prescription insurance, about that medication I wanted to prescribe for you. They claim they never heard of you.

“But I’ve been with them for years.”

“Let me call your pharmacy”, I said as I pulled out my cell phone.

A minute later Sandy, the new pharmacist at Williams’ Rexall answered my question:

“Wellcare is paying us just fine for her medications, but the policy number we have is different. It’s 596 0059.”

I wrote down the number, wondering when I would ever get the time to call them back.

Opening my laptop, I said:

“So we have no word from the psychiatry office and your insurance company don’t know who you are.”

She looked puzzled.

“Should I go on taking this”, she asked, reaching into her zippered toiletry bag with all her pill bottles. She produced a small bottle with an antidepressant I had not prescribed for her.

The name of the doctor on the bottle was Mary Meyerer, the new chief at Rural Psychiatric Associates. The fill-date of the prescription was almost three weeks ago.

“Oh, you did get an appointment with the psychiatrist!”

“Yes, and I’m going back next week again…”

“Great. I’m glad you finally got an appointment. You see, some specialists, particularly psychiatrists, don’t tell us when they make an appointment for someone we refer to them.”

“That seems silly…”

“Well, yes.” I paused. “At least you got in.” Looking quickly through her chart I added:

“I see it’s been a while since you had your bloodwork done for your cholesterol. Let me put an order in the computer for that…”

The task bar on my laptop informed me that I was 30 minutes behind, with two patients waiting in exam rooms and a third in the waiting room.

An Amended Diagnosis

I must admit I had felt a little smug about my discovery of Elsa Bruegger’s faulty walker. It really seemed like a very logical explanation to her walking into walls all the time. As it happened, her new walker didn’t quite solve the problem. She continued to be off balance and sometimes did seem a bit unfocused, even downright sedated.

Looking back through her record, I came across a mildly elevated ammonia level a few months ago. I remember speaking with her psychiatrist back then about Elsa and a couple of other patients we share, whose routine ammonia levels were mildly elevated. Elsa had a standing order from the psychiatrist for ammonia levels every three months because of her valproic acid (Depakote) prescription for her mood disorder.

All my research has led me to the conclusion that ammonia levels are of little or no value in predicting whether patients on valproic acid are headed for trouble due to the drug’s unpredictable tendency to cause ammonia to build up within the central nervous system. I have come to understand that ammonia levels are only slightly helpful even in assessing a patient with coma or near coma; the correlation between brain levels and peripheral blood levels of the toxic ammonia relate poorly to each other because of how the blood-brain barrier works to keep the chemistries inside and outside the central nervous system separate. Many experts recommend against routine measurements of ammonia levels for this reason.

Watching Elsa fumble her way down the hall, I decided to order an ammonia level “just in case”. It came back elevated – twice as high as it had been ten weeks ago. Her liver function tests were normal.

I ordered her valproic acid stopped and made sure her psychiatrist got a copy of the lab report and my notes.

This week, Elsa is finally walking straight. She is attending her day program, says “good morning”, makes good eye contact and smiles. She also shows more of a temper, but nothing inappropriate.

Maybe this time I finally got it right.


I just realized none of the posts show on an iPad or a computer, but they do show on an iPhone. WordPress is working on this. In the meantime, please visit my Substack.

 

 

Osler said “Listen to your patient, he is telling you the diagnosis”. Duvefelt says “Listen to your patient, he is telling you what kind of doctor he needs you to be”.

 

BOOKS BY HANS DUVEFELT, MD

CONDITIONS, Chapter 1: An Old, New Diagnosis

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