Archive Page 114

What is a Dose of Psychotherapy?

I don’t know how many times a patient has told me “I was in therapy once, and it didn’t help”.

My response is always: “That’s like saying ’I saw a movie once and I didn’t like it’”.

That usually breaks the ice just a little.

In primary care we certainly run into a few patients with chronic mental health problems that could use some long term, in depth counseling. But usually patients in my practice have a specific problem they need help with.

So I went to my Director of Behavioral Health and asked: “Would you be able to offer a couple of sessions for people with insomnia, retirement quandaries, illness in he family…you know, typical life change stuff”.

He got inspired and came back to me a few weeks later with rough outlines for more than two dozen structured interventions for common psychological scenarios.

A month later, he mused about the concept of “a dose of behavioral health treatment”, like a treatment plan for any medical condition where cure or remission is anticipated: Ten days of penicillin, five weeks of radiation, several courses of chemotherapy or whatever.

Mental health agencies around me are struggling with how to adapt to the times we live in. Neither patients nor insurance companies want decades of psychoanalysis. Today, it’s all about solution focused therapy. My Behavioral Health guy is ahead of the curve by structuring interventions for common problems with a “curriculum” to show patients, insurers and referring clinicians.

We are doing that with chronic pain. Any patient who needs ongoing pain medication is required to attend four individual sessions to learn about what pain is, how the brain is the center of the pain experience, and how our pain experience can be altered by internal and external factors. We don’t use “pain scales” for the simple reason that pain is never objective.

We now have formalized treatment plans for a long list of common psychological symptoms, centered on one-on-one assessment and education with heavy doses of between session assignments.

Like the now so popular “coaching” modality, we explore drivers of thoughts and behaviors and challenge patients to get out of the ruts they feel so trapped inside.

The title of a 1996 book I bought around then at the Harvard COOP, skimmed through and put on a shelf, is frequently on my mind. I need to get back to it and see if it is really about what we are now doing. But even if it’s not, the title itself is beautifully inspiring:

“Doing What Works in Brief Therapy” by Ellen K Quick.

Update: The book is on Amazon and new ones are now fetching collector prices. I’m really enjoying it.

Where is Relationship, Authority and Trust in Healthcare Today?

Healthcare is on a different trajectory from most other businesses today. It’s a little hard to understand why.

In business, mass market products and services have always competed on price or perceived quality. Think Walmart or Mercedes-Benz, even the Model T Ford. But the real money and the real excitement in business is moving away from price and measurable cookie cutter quality to the intangibles of authority, influence and trust. This, in a way, is a move back in time to preindustrial values.

In primary care, unbeknownst to many pundits and administrators and unthinkable for most of the health tech industry, price and quality are not really even realistic considerations. In fact, they are largely unknown and unknowable.

The real price in primary care isn’t just the cost of each doctor visit. It is the cost of the total number of visits needed to solve a problem, and also the cost of the various tests, procedures and treatments each primary care doctor orders when solving that problem or managing a particular condition. This can vary enormously.

In Accountable Care Organizations, actual costs are compared to presumed or projected costs, which are based on Hierarchical Code Categories (see my post), which aren’t well known or commonly used by primary care doctors. To a degree, you can game this baseline cost calculation by mastering HCCs (Medicare Advantage plans’ financial well being hinges on making the most of this; this is why they offer doctors $150 to sign off on a list of each patient’s known or suspected expensive diagnoses).

Quality in healthcare is largely in the eye of the beholder. I’ve said it before and I’ll say it again here: A patient population’s immunization rates or aspirin use or non-use (depending on shifts in knowledge) are not comprehensive measures of quality. Accuracy of diagnosis, if anything, is. But who is measuring that? You might say “those who can’t practice medicine measure it”. That’s why most quality measures these days are of things you don’t need a medical degree or license to accomplish.

Primary care, in the eyes of our patients, is instead about relationship, authority, trust and (gasp) convenience. This is what people in most other businesses talk about all the time. It is what even tech and medicine pundits, EMR companies and many other middlemen want for themselves. They don’t want to be evaluated on the basis of price or quality standards set by others. Yet they want mass market medicine for the masses, not relationship based care.

Driving 200 miles between my two clinics, I often listen to audiobooks. Once I finished my Board Review, I turned to business books. “Influence”, “Authority”, “Brand”, “Story” and “Content” have replaced “Quality”, “Six Sigma” and “Excellence”. In business now, it is all about standing out and setting your own standards. It is about building relationships with and listening to consumers.

In healthcare, I see the paradox that insurers are now reaching out to patients to check up on them while at the same time making doctors work so hard and so fast producing “encounters” that there is less and less time for us to talk with our patients when we are with them, and never mind on the phone in between visits. Do they really think patients wouldn’t rather see their own doctors having enough breathing room to talk to them than have some strangers from out of state they never met calling to check in?

We have data that the doctor-patient relationship influences outcomes. From hospitalization rates to prescription adherence to effectiveness of treatments for mental health diagnoses, it is well known that the doctor is a large part of the treatment.

Doctors have increasingly become part of multicenter systems that, in spite of efforts like Patient Centered Medical Home recognition, simply have become too large and impersonal to foster the kind of customer relationships the business world is now realizing are necessary.

Between the bottom-line objectives of such healthcare organizations and the bureaucracies of health insurers, doctors and patients are clearly not in complete charge of their own relationships anymore.

So what happens with those relationship dependent outcomes when so many doctors feel like lineworkers, rather than professionals? What happens to their ability to nurture those relationships, gain that authority and earn that trust?

What happens if they lose it altogether?

There are modern, big companies who listen to their customers, even research and anticipate their customers’ needs. There are companies that empower their employees to solve customer problems, give refunds and do extras. There are companies who treat employees like owners or even offer them actual ownership.

Healthcare could do some more of that.

But there is more, lest we forget: Doctors aren’t just employees.

Who has the license to practice medicine? Who places the needle or scalpel? Who selects the medication? Who says “I’m sorry, we did everything we could” or “Congratulations, it’s a beautiful baby girl”?

Salespeople, YouTube stars and business leaders give a lot of thought to their customer relationships, their personal authority and the essentials of building and maintaining trust.

Are we doctors doing enough of that? Those things are ours to claim, and to strive for. Even if a big corporation issues our paycheck.

Helping Patients Accept Their “Imperfections”

Brian was in a lot of pain, I could see it. But his lumbar MRI showed only modest changes. Two back surgeons said they couldn’t help him. Physical therapy, chiropractic and osteopathy didn’t help or made him worse. Duloxetine helped only a little. After one day of a higher dose, he felt “loopy” and stopped it completely.

Then he found that marijuana helps a great deal. The only problem was that he started smoking a lot and began to act under the influence. His family didn’t support him becoming a “pothead”. His wife asked if there was anything other than duloxetine he could take.

A website that promised minimally invasive laser surgery several states away had caught Brian’s attention. He asked me what I thought.

The same day I saw a woman who cries a lot.

Holly carries a diagnosis of bipolar disease. She is on one of the newer “atypical” antipsychotics. She functions pretty well, but told me she cries very easily: Movies, songs and good news can affect her. She doesn’t feel sad, just the opposite, she cries more tears of happiness or empathy than of sadness or hopelessness.

She asked me if I knew of a medication for that.

In both cases I thought for a moment. Then I entered that mental space that gives me a sense of quiet authority and wisdom, as if I were speaking as a clergyman or a therapist.

“Brian”, I said, “I don’t think any medication will help you right now. You have your mind set on a surgical cure, and as long as you hold that vision, pills won’t work for you.”

He nodded in agreement.

“You gave up on the 60 mg dose after one single day of nonspecific side effects. You need to research the laser procedure.”

He nodded again.

“But let me point this out to you: you’ve told me that marijuana makes you less stiff and makes your legs move better. That means you’re not all rusted up. Marijuana does nothing to the bones, disks, muscles and ligaments in your body. The only thing it does is change how you experience things. If marijuana makes you limber, do you really need to have surgery, or can you change the pain experience through it and any other chemical or yoga, meditation, Reiki, prayer or whatever?”

His wife turned to him as if to ask him to answer me.

“The problem in your back can be overcome by changing how the nerves from your back and legs communicate with your brain. They are sending exaggerated signals that your back is completely broken when it really isn’t. It has some glitches, but even smoking weed makes you able to use it with less pain, and the duloxetine starting dose did the same thing.”

He looked straight at me and made a slight frown.

“But you’re not ready to work on it that way. You will only be able to do that if you know for sure surgery can’t make you “perfect”. Go see the laser folks and talk to me again afterward.”

I rose from my swivel stool and ended our visit. Brian and his wife seemed to exchange telepathic comments as they left the room.

“Holly”, I said, “I could give you some Paxil and make you cry less, but you would very likely then also feel less joy and empathy. Is it worth risking losing a really good quality that you have?”

“No. I think of myself as a very empathic person. I would give my sweater to a cold homeless person, I’m like that.”

“Right, you have bipolar disease, your mood may change quickly, but you are a very feeling person and maybe this world needs more people who can really feel things, be present in the moment.”

“I like to be called a feeling person. I wouldn’t want to not feel…I was just wondering if it is normal.”

I held my hands out, palms up.

“It is normal. It can be beautiful.”

She smiled and said “Thank you”. Her eyes moistened as she got up from her chair.

I didn’t offer any cures to these two, but I’m trying to help them see themselves as not some potentially flawless machines, but imperfect human beings, as we all are, who can still make the most of who they are and what they have.

Transdiagnostic Treatment Approaches in Primary Care

I learned a new word recently: Transdiagnostic, which refers to something that is applicable across a spectrum of conditions. It seems that this is becoming an increasingly popular concept in treating anxiety disorders.

No wonder. As I researched this word, I read this:

“As of 2013, there are twelve anxiety-disorder diagnoses and over twenty-five subtypes and categories of these disorders, with specific treatments for about half of them. Research has demonstrated that these treatments, particularly cognitive behavioral ones (Hofmann and Smits 2008; Norton and Price 2007), help most people recover from anxiety disorders. Over the last few years, however, researchers have studied the effectiveness of general, rather than specific ones for anxiety disorders. These new treatments target core factors thought to maintain anxiety disorders in general (Erickson 2003).”

It struck me how much this fits into my work as a primary care physician:

The three major diseases I deal with on a daily basis, Type 2 Diabetes, cardiovascular disease and obesity really respond to the same dietary and lifestyle interventions (low carb, high good fat, moderate exercise), and now we even have drugs with transdiagnostic benefits: Jardiance (empagliflocin), an SGLT2 inhibitor, makes you excrete more sugar in the urine (like one of my recent patients did on her own) and also happens to lower the risk of cardiovascular death by 38%.

Another example of transdiagnostic therapies in primary care is the fact that SSRI antidepressants are now first line treatment for anxiety, depression and irritable bowel syndrome. I am not smart enough to know where IBS ends and anxiety begins, but I do believe they are not one and the same.

Fibromyalgia and other neuropathic pain syndromes like postherpetic neuralgia and sciatica respond to SNRI antidepressants (duloxetine), which are also obviously useful tools in depression treatment.

Metformin is another example of a transdiagnostic medication treatment, used for diabetes and polycystic ovary syndrome, conditions that have similarities but also several differences.

This brings me back to the notion I was introduced to in medical school:

Be familiar with many medications, but develop expert, in-depth knowledge about the use of a few select ones with particular efficacy or breadth.

My new word reminded me of that.

And when it comes to the two dozen subtypes of anxiety, that just reminds me of the absurdity of ICD-10 codes, like “accidental drowning and submersion due to fall in (into) bathtub (W16.211)”

Drowning is pretty much drowning. And I refuse to believe that there is any practical need to have 25 different types of anxiety.

Transdiagnostic treatments eliminate the need for obsessive-compulsive diagnosticism.

When the Patient Can’t Tell You

Today I had a followup appointment with a young adult male with severe intellectual disabilities. He is barely verbal. Several weeks ago his caregiver told me that this young man often pointed to his chest and would say “hurt” or “heart”, they weren’t sure which. He also seemed to have gotten pickier about his food, and would literally pick at the food on his plate as if examining it. His appetite was definitely down, but he hadn’t lost any weight yet.

Jimmy is young and slender, not a smoker, and has no cardiovascular disease in his family, so I prescribed him omeprazole.

“So, how’s Jimmy doing”, I asked.

“He doesn’t bang his chest and say hurt anymore, and he finishes anything we put in front of him” was the answer. “And you know what, I didn’t say anything last time, but he’s been kind of grouchy lately, but that’s all gone, too. He’s like the kid I first met years ago, always in a good mood.”

“It’s humbling”, I reflected, “to care for someone who can’t tell you very much about how they feel. I’m glad you were so observant.”

(A brief aside about the Metamedicine aspects of this case: My first prescription for omeprazole was for thirty days and it had one refill. Jimmy’s caregiver said Mainecare wouldn’t honor the refill because chronic medications must be prescribed for 90 days, so he bought the omeprazole over the counter. I shrugged and told him that after sixty days a prior authorization is needed. So, even a “correct” 90 day refill would not have gone through. So we switched to famotidine and if that doesn’t work, we’ll apply for a Prior Authorization for the omeprazole.)

My visit with Jimmy made me think, again, about the importance of the medical history. Even an observer’s report is better than any number of tests.

Even people with normal intellectual functioning can be hard to diagnose because of ther inability to describe what they feel. I have written before about alexithymia, the inability to recognize and describe one’s feelings. These are the people who, when asked to describe their symptoms, start telling you what other people said about how they looked or how they acted. I had seen many people who were like that, but had never heard of the word that populated my Google search when I typed in my observations in the search window.

Primary Care, and perhaps even more Pediatrics can be like veterinary medicine: the patient doesn’t always TELL you his symptoms. Sometimes he shows you, and sometimes others report their observations to you, but it is your responsibility to make sense of it all and come up with a diagnosis.


I just realized none of the posts show on an iPad or a computer, but they do show on an iPhone. WordPress is working on this. In the meantime, please visit my Substack.

 

 

Osler said “Listen to your patient, he is telling you the diagnosis”. Duvefelt says “Listen to your patient, he is telling you what kind of doctor he needs you to be”.

 

BOOKS BY HANS DUVEFELT, MD

CONDITIONS, Chapter 1: An Old, New Diagnosis

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