For many years, I’ve held a brief huddle with my team every morning to make sure we are ready for the day: Anybody with complex problems coming in today? Anybody who’s been in the ER? How is Mrs. Jones’ husband over at the nursing home, is she worried about his condition? Where can we squeeze … Continue reading Upselling in Medicine: Would You Like a Pap Smear with that Ankle Brace, Ma’am?